Built with the complexity of patient support in mind, OkRx ManageMedTM CRM allows you to meet the workflow demands of any regional or national specialty medication care offering or Patient Support Program (PSP).
Email integration lets you automatically capture your messages to and from any stakeholder. Reply to emails from within the CRM and connect emails or their attachments directly to records in the CRM.
Automated task creation and closure reduces the handling of tasks to make processes more efficient, employees more productive and ensures tasks do not get lost or forgotten.
Automate written documents commonly used by your team through customizable templates that pre-populate key information to save time and ensure consistency of all outbound correspondence.
Schedule, track and assess outcomes of your Programs’ patient education efforts.
Arrange prescription deliveries electronically and track performance metrics across all associated pharmacies in your network.
Communicate with approved patient caregivers electronically throughout the patient treatment journey to obtain Consents and share or collect healthcare information.
Capture your prescriber preferences across different practice sites to ensure services are provided as requested.
Modern regimens require multiple therapies meaning your patient may be involved in several PSPs. Track important milestones across other programs from a centralized resource to ensure holistic management of your patient.
Setup and configure custom workflows through easy-to-use administrative controls and without involving your team IT resources.
Manage and document required testing and lab assessment for both the pre- and post- treatment needs of your patients.
Track all insurer details including coverage investigations, prior authorizations and appeals for your patient.
Track and manage bridging, compassionate and other “Free Drug” program requests and electronically escalate cases to your Sponsor when needed.
Assess patients for Financial Assistance using highly configurable data collection tools that coordinate, manage and report on financial assistance payments.
Centrally view all notes, attachments, generated written communications, recorded calls, uploaded emails, and outstanding tasks associated with a patient profile.
System generated written communications can be sent in any language.
Capture medical conditions, lab observations, and allergies using HL7 and FHIR compliant data standards and link these records to clinical protocol steps as they are completed.
Capture full details on patient medication history, prescription orders, dispenses and delivery for any medication using HL7 and FHIR compliant data standards.
Create customizable clinical and operational protocols that can be triggered automatically to any drug or Program enrolment to generate standard workflow activities for users.
Coordinate and manage distribution of drug and non-drug items required by your Programs.
Configure a new program for single or multiple brands in less than 24hrs.